Why Apple didn’t fix iPhone 14 screen flickering in Vietnam

When they called the Apple Authorized Service Center (AASP) hotline in Vietnam, some users said the advisor told them “no repair needed,” the iPhone 14 Pro Max had issues, intermittent horizontal lines on the screen. Instead, they are advised to “always update the operating system to the latest version to fix problems”.

Later, another AASP representative also confirmed the above information, saying that this is because Apple trains domestic traders itself. According to an internal notification from AASP, Apple says that the iPhone 14 Pro Max may experience a horizontal line flickering on the screen when the user turns on or unlocks the phone. However, this problem is “short-lived and disappears in a few seconds”.

“Notify customers that Apple is aware of the issue and will be releasing a software update to fix it.” Ask the customer to update their software,” Apple said in an internal statement. The company also emphasized that the service center did not issue a repair order for this case.

There are not as many cases of error as mentioned above in Vietnam. However, in the world, the iPhone 14 horizontal stripe screen situation has existed since December last year after Apple released iOS 16.2.

January 14th MacRumors said he had access to Apple’s internal notifications, in which the company noted the phenomenon and confirmed it was a software issue, not a hardware issue. The company is preparing to release an update to fix this, but it’s unclear when it will be released.

Apple has released the beta version of iOS 16.3. However, according to several tech sites, the company will soon release a minor version of iOS 16.2.1 to fix this issue.

Luu Kui